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Contact Us 

U.S. Consulate General in Shanghai

Main U.S. Consulate General Building
1469 Huai Hai Zhong Road
(Near Wulumuqi Nan Lu)
200031 Shanghai
China

American Citizen Services
Westgate Mall, 1038 West Nanjing Road, 8th Floor
Emergency Tel: (86-21) 3217-4650, press 1, then 3
After-Hours Emergencies: (86-21) 3217-4650, press "0" for the operator.
Fax: (86-21) 6217-2071
E-mail: Please use our contact form
Operating Hours: Please see here

Non-Immigrant Visa Services

Westgate Mall, 1038 West Nanjing Road, 8th Floor

Callers in China: Call 400 616 1121.
Callers in the United States: Call 703 665 1986.

Open to the public

by appointment only. To contact the Non-Immigrant Visa Unit, please use our public inquiry form.

Public Affairs Section (for media, culture, and education-related inquiries)
Suite 532 East Tower
Shanghai Centre (in the Portman Ritz-Carlton complex)
1376 Nanjing West Road
200040 Shanghai
China
Tel: (86-21) 6279-7662
Fax: (86-21) 6279-7603

Information Resources Center
Suite 532 East Tower
Shanghai Centre (in the Portman Ritz-Carlton complex)
1376 Nanjing West Road
*Open to Chinese audiences-Appointment needed
Tel: (86-21) 6279-7662
Fax: (86-21) 6279-7603
E-mail: ShanghaiIRC@state.gov

(Please note that we DO NOT answer visa and citizenship questions. For all visa questions please visit the Consulate’s visa webpage. For all citizenship questions, please visit the Consulate's citizen service webpage.)