General Information

• June newsletter   (6/23/08)

• CLOSURE ANNOUNCEMENT ON INDEPENDENCE DAY   (06/19/08) 

• Important Changes to American Citizens' Visa Hour   (05/19/08)

• American Citizen Services Presentation in Hangzhou City, Zhejiang Province on May 22, 2008   (05/09/08)

• Enterovirus 71 (Ev71) Outbreak In Central China   (05/06/08) 

• Absentee Voting Information for U.S. Citizens  (04/15/08)

• 2007 Tax Assistance Seminar Powerpoint  (03/31/08)

• Reminder: Tax Assistance March 27-28, 2008  (03/24/08) 

• Warden Message – Reports of Violence in Tibet  (03/17/08)

• Warden Message for Tibet and Neighboring Areas  (03/17/08)

• Warden Message:Tax Assistance March 27-28, 2008  (02/29/08)

• Warden Message: Increases to U.S. Passport Fees and
  New Parental Signature Requirements for U.S. Minors   (02/01/08)
• New Requiemnts for Children's Passport    (12/27/07)
• Tips for a smooth Consular Visit   (12/27/07)
• Notice : December Foreign Service Exam  to be Offered at the U.S. Consulate General in Shanghai
• 2008 Absentee Voting:
       Voting Information for the 2008 Primary and General Elections 
• Notice to American Citizens regarding the filing of I-130 petitions

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The American Citizen Services (ACS) Unit of the Consular Section assists American citizens in the Shanghai consular district.  The Shanghai consular district includes: Shanghai, Jiangsu Province, Zhejiang Province, and Anhui Province. The unit provides a variety of services including: passport and citizenship services, registration of births, assistance with Federal benefits, notarial services, and voting information.  The ACS Unit also provides emergency assistance to American citizens in distress.  In an emergency, a Consulate Duty Officer can be reached at any time. In the ACS web pages, you will also  find updated travel warnings and lists of local doctors and lawyers. 

The American Citizen Services (ACS) Unit in the Consular Section of the U.S. Consulate General is located on the 8th floor of the Westgate Mall at 1038 West Nanjing Road, near the corner of Jiangning Road. Elevators to the 8th floor can be reached from the northwest corner of the mall atrium or by entering the office tower lobby from the east side of the building on Feng Xian Road.

Public hours are Monday through Friday from 8:00 a.m. to 11:30 a.m. and from 1:30 p.m. to 3:30 p.m. The ACS Unit is closed on Tuesday afternoons. The Consulate is closed on Saturdays and Sundays and on American and local holidays.

A U.S. Marine Security Guard is on duty 24 hours a day at the main Consulate General compound and will refer emergencies to the Consulate Duty Officer after hours. The after-hours emergency number for the Consulate General is (86-21) 6433-3936.The ACS unit can also be reached by email at: ShanghaiACS@state.gov.
 
For visa inquiries about Chinese citizens, please contact ShanghaiNIV@state.gov.

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American Citizen Services Unit
U.S. Consulate General, Shanghai
1038 West Nanjing Road, 8th Floor
Tel: (86-21) 3217-4650 ext. 2102, 2103, 2114, 2142
Fax: (86-21) 6217-2071
After Hours Emergencies: (86-21) 6433-3936
Open 8:00am - 11:30am and 1:30pm - 3:30pm Monday to Friday.
*Closed on Tuesday afternoons, weekends and holidays.
Email: ShanghaiACS@state.gov
Website: http://shanghai.usembassy-china.org.cn/