American Citizen Services Unit
Important Messages
- IRS Workshop Presentation & Tax Information for U.S. Citizens and Resident Aliens Abroad Available Online Now (03/12/10)
- Florida Voters, Submit Your Ballot Request NOW for the April 13, 2010 Special Election!
- Indiana Military and Overseas Voters, Submit your Ballot Request for the May 4, 2010 State Primary!
- North Carolina Military and Overseas Voters, Submit your Ballot Request for the May 4, 2010 State Primary!
- Texas Military and Overseas Voters, Return your Ballot for the April 13, 2010 State Run-Off Election Now!
- IRS Attachés Workshop Presentation, March 2-3, 2010
- Warden Message: Upcoming U.S. Citizen Services Outreach (03/04/10)
- New Law Makes Absentee Voting Easier for Overseas Americans (03/01/10)
- 2010 February Newsletter (PDF file)
- Media Note: Proposal for Changes in Schedule of Fees (02/18/10)
- Warden Message: Cadmium in Children's Jewelry (01/14/10)
- Warden Message regarding H1N1 general FAQ (PDF-288KB) (12/10/09)
- The 2009-H1N1 Influenza Virus: A Global Challenge (PDF-635KB)
(10/27/09) - 2009-H1N1: Consular Services for U.S. Citizens
Abroad During A Pandemic (10/16/09) - Driving Alert: China- wide Drunk Driving Crackdown Initiated (09/30/09)
- Travel Alert: China 2009-H1N1 Influenza Quarantine Measures
Update (09/28/09) - Warden Message on Pneumonic Plague (08/6/09)
The American Citizen Services (ACS) Unit of the Consular Section assists American citizens in the Shanghai consular district. The Shanghai consular district includes: Shanghai, Jiangsu Province, Zhejiang Province, and Anhui Province.
If you have an emergency such as a death, hospitalization, or arrest to report, please click here for our emergency contact information.
Appointments are required for most non-emergency services. To make an appointment for services, click here.
Online applications are required for passport services. To fill out an application form online, click here.
For more information about the types of services we provide, please choose from the following:
- My passport was lost or stolen.
- I need a new passport.
- I need more pages in my passport.
- I just had a baby in China.
- I’m getting married in China.
- I need a document notarized or certified.
- I have a question about visas.
- I want to register to vote.
- I want to register with the Consulate.
- What other services does the Consulate offer?
For the latest news and information from the Consulate, please click here.
Contact Information
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American Citizen Services
U.S. Consulate General Shanghai1038 West Nanjing Road, 8th Floor
(Please note that visa inquiries will not be answered on these lines)
Tel: (86-21) 3217-4650
Fax: (86-21) 6217-2071
After Hours Emergencies: (86-21) 6433-3936Monday-Friday, 8:00am - 11:30am/1:30pm - 3:30pm.
(Closed on Tuesday afternoons, weekends and holidays)Email: ShanghaiACS@state.gov
Appointment System for American Citizens Services
Registration for American Citizens
Questions about U.S. Visa Policy?
-- U.S. Citizens' Visa Information HourVisa Questions from US Educational Institutions?
-- Educational Information Hour