American Citizens' Visa Hour

The U.S. Consulate General Shanghai hosts American Citizens' Visa Hour every Tuesday afternoon from 3:00-4:00 p.m. During Visa Hour, American citizens may ask questions regarding the non-immigrant visa processes. Since Shanghai does not process immigrant visas, we request that all immigrant visa questions be directed to Guangzhou.

Visa Hour is designed for information purposes only and not as an opportunity to submit a visa application or to re-adjudicate a prior visa decision. Please arrive no later than 3 p.m. in order to hear important general information about the visa process. Only American citizens will be allowed to access this service, and an American passport will be required for entry into the Consular Section. Appointments are not necessary.

Citizens of other countries, including Legal Permanent Residents of the United States, may not participate in Visa Hour. After entering the Consular Section, you must pass through the required security screening and then enter the ACS waiting room. Alternatively, inquiries about specific cases may be faxed to the Non-immigrant Visa Unit at (86-21) 6217-2072. Replies are generally sent within three business days. Be sure to include a fax number to which a response can be sent.