Visa Advice

Important Changes to American Citizens' Visa Hour

In the hope of providing better service and communication to American citizens, starting on June 2, 2008 (Monday), the U.S. Consulate General will institute the following changes to U.S. Citizens' Visa Hour:

New Time:    3 p.m. to 4 p.m. on every Tuesday afternoon
Hosts:  Two consular officers including the Consular Section Chief

We are implementing these changes in order to provide a better environment for Visa Hour by hosting it at a time when the American Citizens Service (ACS) waiting room is closed for all other services on every Tuesday afternoon.  We also hope that by making two consular officers available, we will be able to answer questions and provide more expeditious service.

During Visa Hour, American citizens may ask questions regarding the non-immigrant visa and immigrant visa processes.  Visa Hour is designed for information purposes only and not as an opportunity to submit a visa application or to re-adjudicate a prior visa decision.  Please arrive no later than 3 p.m. in order to hear important general information about the visa process.  Only American citizens will be allowed to access this service, and an American passport will be required for entry into the Consular Section.  An appointment is not necessary.  Citizens of other countries, including Legal Permanent Residents of the United States, may not participate.  After entering the Consular Section, you must pass through the required security screening and then enter the ACS waiting room.  Alternatively, inquiries about specific cases may be faxed to the Non-immigrant Visa Unit at (86-21) 6217-2072.  Replies are generally sent within three business days.  Be sure to include a fax number to which a response can be sent.